Privacy Policy | Grey IAS

Last updated: January 1, 2025

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, and password when you register for an account.

Payment Information: Payment is processed securely by Razorpay. We do not store your credit/debit card details on our servers.

Usage Data: Pages visited, products viewed, purchase history, and download activity.

Technical Data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

To process your orders and deliver purchased products
To send order confirmations and download links via email
To provide customer support
To improve our platform and user experience
To send promotional emails (with your consent)
To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Razorpay – for payment processing
Email service providers – to send transactional emails
Legal authorities – when required by law

4. Data Security

We implement industry-standard security measures including:

HTTPS encryption for all data transmission
Password hashing using bcrypt
Secure JWT-based authentication
Regular security audits

However, no method of internet transmission is 100% secure.

5. Cookies

We use cookies to:

Keep you logged in
Remember your preferences
Analyze site traffic

You can disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your account
Opt out of marketing emails

To exercise these rights, contact us at support@greyias.com

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Order records are kept for 7 years for tax and legal compliance purposes.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children under 13.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.

10. Contact Us

For privacy-related questions, contact us at:

Email: support@greyias.com Address: Grey IAS, New Delhi, India – 110001